Last updated: September 2026. Novotide is advertised with a 60-day money-back guarantee. Confirm current terms at checkout.
60-Day Money-Back Guarantee
If Novotide isn't right for you, contact support within the 60-day window and follow the refund process below. We recommend calendaring your refund deadline the day your order arrives.
How to Request a Refund
- Email support@novostide.com with your order number and the email used at checkout
- Our support team will confirm your eligibility and current return requirements
- Refunds are issued to the original payment method once approved
What's Covered
The guarantee applies to the purchase price of the product. Shipping charges (where applicable) may not be refundable. Keeping your order details on hand is recommended when requesting a refund.
One-Time Purchase, No Autoship
Novotide orders are one-time purchases with no subscriptions, no auto-shipments, and no hidden fees.
Contact
Questions about your order or this policy? Email support@novostide.com.
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